Your privacy comes first at Godamy
This page explains what data Godamy collects, how we use it, and the choices you have while using our Arabic learning platform.
Data is used only to deliver and improve the service.
Request account deletion or a data export anytime via email or WhatsApp.
What we collect
Categories of personal data
We collect only what is needed to run the platform securely and improve learning quality.
Account data
- Name and email (required to register).
- Phone number when activating WhatsApp support.
- Interface language and selected learning level.
Usage data
- Completed lessons and exercise scores.
- Time spent and session counts to maintain progress.
- Recurring mistakes to refine lesson difficulty.
Device and connection
- Device type, OS, and app version.
- Approximate IP for security and fraud prevention.
- Session cookies and language preferences.
How we use your data
Data is used to provide and improve the service while protecting your privacy and meeting legal requirements.
Primary purposes
- Account creation, subscription management, and identity verification.
- Personalizing learning paths by level and base language.
- Analyzing lesson performance to tune difficulty and audio quality.
- Communicating about support, updates, and offers you activated.
Legal bases
- Performance of a contract when delivering the service after signup or purchase.
- Explicit consent for marketing notifications or analytics cookies.
- Legitimate interest in security and misuse prevention.
When we share data
- Secure cloud infrastructure providers for hosting the app and databases.
- Anonymous analytics tools to measure performance without identifying you.
- Payment processors to complete purchases or renewals.
- When you ask us to (for example, connecting you to a tutor or live support).
We never sell your data. Any third party we use is bound by confidentiality and data protection obligations.
Data retention
- Account data is kept while your account is active or until you request deletion.
- Usage and analytics logs are kept for shorter periods and anonymized when possible.
- Billing records are stored as required by law and tax regulations.
When you request deletion, we delete or anonymize non-legally-required data within a reasonable time.
Cookies and tracking
We use necessary cookies for login sessions and language preferences. Anonymous analytics help improve performance and can be disabled in your browser settings.
- Session cookies to keep you logged in until you close the browser.
- Preference cookies to remember language and settings.
- Anonymous usage metrics (sessions, devices) without building advertising profiles.
You may clear or disable cookies; some features may not work as intended.
We do not use your data to create targeted ads outside Godamy.
Analytics are not tied back to your identity.
Your rights
Managing your data
You can exercise your privacy rights at any time. We will respond within a reasonable timeframe.
Request a copy of your data
Request full deletion
Correct inaccurate data
Opt out of marketing
To exercise these rights, contact us from your registered email or via WhatsApp so we can verify your identity.
Security
- HTTPS encryption for all pages and APIs.
- Access limited to authorized staff on a need-to-know basis.
- Secure, recurring backups for continuity.
- Alerts and monitoring for unauthorized access attempts.
Children and minors
Godamy serves adult learners and school students under teacher or guardian supervision.
- We do not seek unnecessary data from children.
- If we learn we collected data from a child without permission, we delete it promptly.
- Schools or guardians may request reports or deletion.
Updates and contact
We may update this policy when laws or services change. We will notify you in-app or by email if changes are significant.
- Current version: January 19, 2026.
- We will keep a log of material changes.
For questions or to exercise your rights, contact us at:
We typically reply within two business days.
Deletion requests are processed promptly after identity verification.